How to use a shared mailbox (Mobile app)

1. Update the app to the most recent version from the app store.

2. Sign in to your primary account in Outlook for iOS or Android.

3. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox.

Add a shared mailbox to Outlook Mobile.

4. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox.

Select the account that has permissions to your shared mailbox.

5. After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android.

6. To remove a shared mailbox, go to Settings > Accounts. Then tap on the shared mailbox and select Delete Account.