Unable to Email Communications in EMS temporary fix

1. Make sure Outlook 2007/2010 is installed. If not, go to Apps and Features, select Microsoft Office 2007/2010 and click Modify then install Outlook 2007/2010.

2. Repair Office 365.

3. Open Outlook 2007/2010.

4. Setup the email account of the user, just set to any password.

5. Open EMS then ask user to try to use the email communications function.

6. It will either throw an error, or open a new mail window in Outlook 2007/2010. Close the error or the new mail window in Outlook, then close Outlook.

7. Open Outlook 365, wait for it to load. If the enable macro warning appears, click on Enable Macro.

8. Try using email communications function again. It should work.