Uninstalling Trend Micro Client/Server Security Agent without using Password
Method 1:
To uninstall the Client/Server Security Agent, do the following:
- On the target machine, close all browser applications.
- Open a command prompt window.
- For 32-bit OS: Go to C:\Program Files (x86)\Trend Micro\Security Agent\ directory. For 64-bit OS: Go to C:\Program Files (x86)\Trend Micro\Security Agent\ directory.
- Type the following command: ntrmv -980223
Method 2:
Trend Micro has also supplied a registry edit that can be found at this link. Manually uninstalling the Client/Server Security Agent.
- Open the Registry Editor. Note that you should always create a backup before modifying the registry as incorrect registry changes may cause serious issues.
- Do one of the following:
- For a 32-bit operating system, go to the HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc registry hive.
- For a 64-bit operating system, go to the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc registry hive.
- Look for the registry DWORD "Allow Uninstall".
- If this is present, edit the DWORD and change the value from 0 to 1.
- If this is not present, create the string as follows.
- Right click the Misc. folder and select New > DWORD value.
- Create the registry name Allow Uninstall.
- Double click the new entry and change the value from 0 to 1.
- Click OK.
- You should now be able to uninstall the program without getting any prompt for a password.