Create a New Greenheart Extension or Edit Existing Extension for New User
Create a new Greenheart Extension
1 Check the S-Net DID’s page to find a line with the Destination ‘Deny Access’:
You will want to use the last 4 digits as the Extension number. Double check in ‘Extensions’ ‘System’ to confirm the Extension number is not in use.
2 Open an email to: support@snetconnect.com and provide the following information:
User name, user email address , DID (selected above) Extension number and make sure to add: ‘ user will need a business license with SMS, S-net Mobile and can be added to the 742 LaSalle billing group’
3 S-net will reply to your email with a confirmation when the new Extension is ready.
Add New User to Existing Extension
2 In S-net expand ‘Extensions’ and click on ‘System’ and sort by name.
3 Look for extension named ‘Greenheart’ and click on it:
4 Edit the ‘Name’ ‘E-Mail’ ‘User Password’ ‘PIN’ and ‘Notification e-mail’ to reflect the new user:
5 Click on ‘DIDs’ in the main menu at the left and find the DID that matches the Extension (use the last 4 digits of the DID it generally should match the Extension number) and click on it
6 Use the ‘Value’ drop down to select the extension from the temporary user to the new user: