Getting to know your Applications

Getting to know your Applications
* Some of these applications are intended for specific roles. If you require access, please have your Manager submit a request on your behalf.

Microsoft Applications

Microsoft Outlook
- Account Setup: Log in using the user's Microsoft account.
- Email Signature: Set up the user's email signature in accordance with company policy.
Microsoft Teams
- Account Setup: Log in using the user's Microsoft account.
- Team/Channel Setup: Ensure that you are added to the relevant teams and channels.
- Notification Settings: Configure notifications according to your preference.
Microsoft OneDrive
- Account Setup: Log in using the user's Microsoft credentials.
- Sync Configuration: Follow the setup instructions of One Drive
Microsoft SharePoint
- Access Configuration: Ensure you already have access to the necessary SharePoint sites.
- Sync Libraries: Sync SharePoint document libraries with OneDrive if required.
Microsoft Bookings
- Personal Bookings: Set up your personal booking to use in your email signature.
- Group Bookings: Check if you can access your Groups Booking Page. If not, request your Manager to add you.

2. Other Web Applications Setup

Zoho
- Account Setup: Log in using the provided Zoho credentials.
- Zoho CRM: https://crm.zoho.com/crm/org715651975
- Zoho Learn: https://learn.zoho.com/portal/educatius/team/zoho
- Training: Your manager should provide it.
Qbank (All Media)
- Login Setup: Access Qbank through the provided URL and log in with the user's credentials.
- Access Configuration: Verify the user has the correct access permissions.
- Initial Walkthrough: Give the user a brief tour of the platform, focusing on essential features.
Zapp
Agent Portal
School Database
Solution Portal for IT

All IT requests should go here: https://solutions.athenaadminservices.com/
Bookmarking: Bookmark the portal for easy access.

Helpdesk System
- Account Setup: Log in with your helpdesk credentials.
- For Managers - Always fill out your team's New Hire and Termination form.
- Knowledge Base: https://helpdesk.athenaadminservices.com/support/solutions