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How to Log in to Helpdesk Using Single Sign-On (SSO)
Step 1: Open Freshworks
Action: Launch your web browser and navigate to Freshworks - Login page
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Getting to know your Applications
Getting to know your Applications * Some of these applications are intended for specific roles. If
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Clear your browser cache
Google Chrome: https://support.google.com/accounts/answer/32050
Internet Explorer: https://suppor
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How to take screenshots (Windows)
In Windows, there is the Snipping Tool. It looks like this: 1. Click the Start button in the bott
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How to take screenshots (Mac)
Keyboard Shortcuts:
Command + Shift + 3: Takes a screenshot of the entire screen.
Find the s
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Receiving a New Computer Setup
Please follow the guide for setting up your new laptop.
Plug in and turn on the laptop.
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How to find the name of your computer
In Windows 7:
Click the Start button in the lower-left corner
Right-click on Co
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Using Microsoft Print to PDF
Microsoft Print to PDF is only available in Windows 10.
Open your original document and se
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Print to PDF (Mac)
Open the document you want to save as a PDF.
Choose File > Print or Command + P.
Click
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Using Windows Story Remix
Windows Story Remix is the built-in Windows 10 version of Windows Movie Maker. This gives a brief ex